​Great Lakes IT Services is an information technology solutions provider for small to medium sized businesses in the Western New York area.

 

Great Lakes IT Services offers ITPartner Support, which employs a pro-active, preventative approach to IT Management. ITPartner Support utilizes 24/7 System Monitoring of critical devices such as servers, switches, routers, firewalls, VPN connections, workstations and printers. Our continuous monitoring can identify issues before they result in system failures, saving your business from costly outages and more importantly lost productivity.

 

In addition to managed IT services, Great Lakes offers block-hour support plans that can be tailored to a company’s specific needs, or network support on an hourly basis. Great Lakes IT Services also provides data backup & disaster recovery solutions, network consulting & design, and hardware/software sales and installation services. We can even help you integrate your smart phones and tablets with your corporate systems , allowing you to get the most out of today’s technologies.

 

With our knowledgeable and courteous staff, Great Lakes IT Services strives to provide exemplary service. Our Engineers will take care of your system problems quickly and professionally. Let Great Lakes IT Services manage your systems, so you can focus on what you do best, managing your business.

 

Our Mission

 

Great Lakes IT Services strives to be knowledgeable and responsive to the needs of the businesses we serve. We aim to provide computer and systems support at the best value for our customers and will provide service in an ethical and professional manner.

 

Our Team

​

• Jeremy Raynor: Managing Partner

• Zoly Almasi: Managing Partner

• Madisan Raynor: Service Technician

 

Our engineering staff collectively has over 50 years of experience in the computer industry. Together, we are ready to handle any need your business may have.

 

We serve a diverse mix of businesses: insurance companies, law offices, medical and dental practices, fire departments, manufacturers, hotels, and a host of others. Our staff has both in-depth knowledge and a wide breadth of experience in the IT industry.

 

Our knowledge of network environments and server operating systems sets us apart from the typical technology service provider. We strive to bring cost effective solutions to all of our customers in a professional and responsive manner.

​

Whether your technology needs are large or small, we take great pride in helping your business get the most out of their IT systems.

 

The bottom line for our customers….. knowledgeable people, providing cost effective technology-based solutions.