Welcome To Great Lakes IT Services!

At Great Lakes IT Services, we understand the IT needs of professional and medical offices. We also know that when your computers or network go down, you lose money. Let us partner with your business to meet your IT management needs, minimize the downtime of your IT systems, and save you money.

 

Many IT Service Companies follow the break/fix business model. They wait for you to call them when something isn’t working, and then they fix it. These re-active service providers charge you every time you place a service call, so preventing IT problems before they happen is not in their best interest.

 

At Great Lakes IT Services, we want what is in your best interest. We are a Managed Services Provider (MSP) which simply means that we manage a specific set of IT services for our customers. We take a pro-active, predictive approach to IT services that we call ITPartner™ Support. We utilize 24/7 System Monitoring and complex analysis to determine potential system issues, and fix them before they become a crisis. With ITPartner™ Support, we can address most anomalies remotely before you even realize there’s a problem. For issues that require on-site support, we have a team of knowledgeable, professional technicians who will make repairs with minimal disruption to your office. Our customers enjoy a fixed monthly fee for maintenance that never fluctuates regardless of how many problems we address.

 

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