Customer Testimonials

 

 

We had been experiencing connectivity and database issues with our server which was negatively affecting productivity in the office. Being a medical facility we have sensitive records within our server. We contacted Great Lakes IT Services and they were at our location within an hour. They identified that our server was failing, which was effecting our hard drive and we were not far from a major crash that would have resulted in losing years of data entry work by the staff. It could have crippled our business. Great Lakes IT Services was able to rescue our data, build us another server, back it up, increase our network security and proactively monitor it for us which protects us from ever being in this position again! Peace of mind that I can live with. Their staff is first class and we’ve been using them to keep the rest of our network running ever since.

Dr. Rizwan Kahn

Cardiology of Niagara

 

 

Over the past year, Oral and Maxillofacial Surgery Associates of WNY, PC, has relied upon Great Lakes IT Services to fulfill the computer technology requirements at all of our office locations. During this time, we have been provided with outstanding customer service that has consistently exceeded our expectations. Great Lakes IT Services has successfully fulfilled the dual role of both IT support partner and technology equipment vendor. Integration of our two new servers with absolutely no "downtime" was seamless. Terminal services printing errors which previously plagued our facilities were resolved. Without reservation, I would recommend Great Lakes IT Services!

Donna Luh

Practice Administrator

Oral and Maxillofacial Surgery Associates Of WNY, PC